The AI-powered callback system automatically initiates a callback to customers who have requested one. It can handle scheduling and rescheduling of appointments through text-based conversations, ensuring a smooth and efficient experience.
Yes, the AI can be configured to handle multiple languages, allowing for seamless communication with customers in their preferred language.
If a customer doesn’t respond to the initial text, the system can be set to send follow-up messages or escalate the issue to a human representative.
Absolutely! The AI can easily manage appointment cancellations and rescheduling through simple text commands from the customer, making the process hassle-free.
The system is designed with robust security protocols to ensure that all customer data is handled securely and in compliance with industry standards.
